Delta Appoints Vice President to Lead Cargo Division

Dec 19, 2007

ATLANTA, Dec. 19, 2007 – Delta Air Lines (NYSE: DAL) today announced that Neel Shah, 38, a proven leader in the global airfreight business, will join the company as vice president – Cargo, effective Jan. 14.  Shah will report directly to President Ed Bastian, reflecting the company’s increased focus on building a world-class cargo business that leverages the size and scope of Delta’s global network.

“Delta’s ability to operate service to more worldwide destinations than any other airline has created a strong platform from which to build Delta Cargo into one of the world’s most extensive airline freight operations,” Bastian said.  “Neel’s knowledge, industry experience and leadership acumen make him an ideal choice for growing Delta’s cargo revenues and brand equity in this new role, and we are pleased to welcome him to the Delta team.”

Most recently, Shah served as vice president – Sales and Marketing for United Airlines Cargo where he was responsible for the revenue side of a $765 million business.  Between 2005 and 2007, Shah successfully rebuilt the sales and marketing organization of United Cargo, increasing revenues by $145 million and doubling its contributions to the parent organization.  Before joining United Cargo, Shah played a lead role in business development for United Loyalty Services where he was responsible for incubating new business ventures.  Shah also held management consulting roles in the global consulting firms of Arthur D. Little, Inc. and Beddows & Company.
Shah sits on the Air Transport Association’s Executive Cargo Council and is a board member of Cargo 2000.  He holds a master’s of Business Administration from Columbia University and a bachelor’s degree from Swarthmore College.

Shah will assume day-to-day oversight of Delta Cargo from Ben Darnell, Delta’s managing director – Cargo, who has decided to leave the company after 22 years of service.

“Ben has made significant contributions to Delta during his career, and we are grateful for his two decades of service and leadership at all levels of our company,” Bastian said.

Delta Air Lines operates service to more worldwide destinations than any airline with Delta and Delta Connection flights to 324 destinations in 58 countries. Since 2005, Delta has added more international capacity than any other major U.S. airline and is the leader across the Atlantic with flights to 36 trans-Atlantic markets. To Latin America and the Caribbean, Delta offers more than 650 weekly flights to 61 destinations. Delta's marketing alliances also allow customers to earn and redeem SkyMiles on nearly 15,000 flights offered by SkyTeam and other partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. Including its SkyTeam and worldwide codeshare partners, Delta offers flights to 489 worldwide destinations in 106 countries. Customers can check in for flights, print boarding passes and check flight status at delta.com.

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Delta Cargo Division Positioned for Improved Customer Service

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Delta Cargo Opens Refrigerated Storage Unit at Detroit Airport

Sep 12, 2013

DETROIT, Sept. 12, 2013 – Delta Cargo, the air freight division of Delta Air Lines (NYSE: DAL), has opened a new 3,000 square-foot refrigerated storage unit at Detroit-Wayne County International Airport that will offer in-transit cooling and specialized handling for temperature-sensitive products such as pharmaceuticals and other perishables.

Designed and built in about five months, the new cooler unit uses precise temperature settings and controls to store sensitive shipments including pharmaceuticals, flowers, fish and seafood as well as fruits and vegetables in ideal climate conditions. With input from frontline Detroit Cargo employees, the unit features two drive-through doors and one rapid rollup door for easy access.

“This new refrigerated storage unit will make it easier for our customers to do business in and through Detroit,” said Tony Charaf, senior vice president and chief cargo officer. “We have a fabulous team in Detroit that works around the clock to ensure that our customers enjoy the best and most reliable service in the industry, and this latest investment allows them to apply their expertise to handle sensitive shipments.”

The new unit is the latest in a series of investments to Delta Cargo’s Detroit operations that will provide additional storage and transfer capability for the division’s Fresh product line. Fresh, which is available on the entire Delta mainline network, is specially designed for perishable shipments that are time-sensitive and require protection from extreme temperatures.

Delta Cargo’s Detroit operations are open to customers 24 hours a day, seven days a week.

Delta offers customers in Detroit more than 500 peak-day flights to 129 destinations in the U.S. and 11 countries throughout Europe, Asia, Latin America and the Caribbean.

With revenues of nearly $1 billion in 2012, Delta Cargo offers a range of belly freight and mail services to customers via Delta’s worldwide network of operations. Freight customers can easily book and track shipments using Delta Cargo’s dedicated website at deltacargo.com.

For press inquiries: Corporate Communications 404-715-2554

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Delta Cargo First to Enable GPS for Air Shippers Across Global Network with OnAsset SENTRY 400 FlightSafe®

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Delta Cargo to Begin Accepting GPS Tracking Devices

Sep 20, 2011

ATLANTA Sept. 20, 2011 – Delta Air Lines (NYSE: DAL) today announced a new service that allows cargo customers to use approved GPS tracking devices in express and premium products, in order to track high-value and time-sensitive shipments. This new service will be offered on all mainline flights in Delta’s global network, and will be expanded to include Delta Connection carrier flights in the near future.

“With the addition of support for GPS tracking, Delta continues to offer our customers key products and services that complement our world-class network,” said Neel Shah, senior vice president and chief cargo officer, Delta Cargo. “With the option of greater visibility throughout the entire shipment lifecycle, we expect customer response to grow rapidly.”

GPS tracking devices enhance Delta’s current product offering, providing customers the opportunity for greater visibility on shipments they deem high-value, such as human organs, movie films, pharmaceuticals or technological prototypes.

GPS tracking supplements the significant investment Delta has made in warehouse and planeside scanning. It provides customers an additional layer of reliability and transparency in monitoring their shipment through every step of the shipment lifecycle. While the tracking devices will be supplied by customers, Delta Cargo’s call centers will also be equipped with tracking technology to monitor the status of GPS-equipped shipments and closely coordinate with customers.

For more details about this new service and approved GPS devices, check deltacargo.com or call a local cargo sales representative. Customers should contact an approved GPS device vendor for more information about acquiring units.

Delta Air Lines serves more than 160 million customers each year, and was named by Fortune magazine as the most admired airline worldwide in its 2011 World's Most Admired Companies airline industry list. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 339 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. Delta is investing more than $2 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground.

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Delta Appoints Vice President to Lead Cargo Division

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Delta Cargo First to Enable GPS for Air Shippers Across Global Network with OnAsset SENTRY 400 FlightSafe®

Jan 26, 2012

ATLANTA – Jan. 26, 2012 – Delta Air Lines (NYSE: DAL) today announced an exclusive marketing agreement with OnAsset Intelligence, a leading provider of machine-to-machine (M2M) wireless asset tracking solutions, enabling Delta Cargo customers to view GPS location information on deltacargo.com.

The agreement offers exclusive features and enables a seamless user experience for tracking and tracing cargo in transit on a customized Web page. The service will be available for all cargo shipments across the Delta and Delta Connection fleet, which operates more than 5,000 daily flights to more than 340 destinations, 61 countries and six continents.
“Our agreement with OnAsset is a huge boost for Delta customers, who move high value cargo, to allow them to see where their shipment is every step of the way,” said Neel Shah, Delta’s senior vice president and chief cargo officer. “Offering GPS customers our complete network and combining active and passive tracking data into a single location will be a considerable advantage for their critical shipment needs.”

Delta is the first airline to receive FAA approval for the SENTRY 400 FlightSafe® device on all Mainline and Connection flights, which allow shippers critical visibility of sensitive shipments in remote and rural locations. Delta is working with OnAsset to enable GPS tracking on other shipments such as pets as cargo, as well as specialty items like golf bags, hunting and fishing gear, and jewelry cases.

“We are pleased to announce our relationship with Delta,” said Adam Crossno, president and chief executive officer for OnAsset Intelligence. “Closing visibility gaps with innovative solutions will enhance the supply chain significantly. We are proud to be a part of Delta’s plans for today and in the future.”

In addition to the integration of GPS track and trace information with deltacargo.com, the agreement also will enable Delta customers to benefit from preferred-rate pricing.  Information from deltacargo.com regarding flight status will also be available for viewing on OnAsset’s Vision™ Platform – a web-based, enterprise platform, for the management of high volume fleets and automated shipment management for GPS-enabled cargo.

Details about SENTRY 400 FlightSafe® are available at deltacargo.com or by calling a local cargo sales representative.

About OnAsset Intelligence:
Headquartered in Irving, TX, OnAsset Intelligence Inc. is a leading provider of wireless devices and software solutions focused on helping customers wirelessly locate, track, connect, and manage fixed and mobile assets in real-time.  The company’s M2M products and services include SENTRY™ wireless hardware with its flagship product line FlightSafe® for air cargo tracking and ContainerSafe™ for shipping container security, its web-based Vision Platform™ and global wireless connectivity services.  OnAsset’s products are protected by Patent numbers: 7,233,247; 7,475,806; 7,538,681; 7,652,576; and 7,791,455.  For additional information on OnAsset’s SENTRY, FlightSafe, ContainerSafe, and Vision products, please visit www.onasset.com.
About Delta Air Lines:
Delta Air Lines serves more than 160 million customers each year, and was named by Fortune magazine as the most admired airline worldwide in its 2011 World's Most Admired Companies airline industry list. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 341 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, a world-class airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $2 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.

SOURCE Delta Air Lines

For press inquiries: CONTACT: Delta Corporate Communications, +1-404-715-2554

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Delta Cargo Division Positioned for Improved Customer Service

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Delta Cargo to Begin Accepting GPS Tracking Devices

Sep 20, 2011

ATLANTA Sept. 20, 2011 – Delta Air Lines (NYSE: DAL) today announced a new service that allows cargo customers to use approved GPS tracking devices in express and premium products, in order to track high-value and time-sensitive shipments. This new service will be offered on all mainline flights in Delta’s global network, and will be expanded to include Delta Connection carrier flights in the near future.

“With the addition of support for GPS tracking, Delta continues to offer our customers key products and services that complement our world-class network,” said Neel Shah, senior vice president and chief cargo officer, Delta Cargo. “With the option of greater visibility throughout the entire shipment lifecycle, we expect customer response to grow rapidly.”

GPS tracking devices enhance Delta’s current product offering, providing customers the opportunity for greater visibility on shipments they deem high-value, such as human organs, movie films, pharmaceuticals or technological prototypes.

GPS tracking supplements the significant investment Delta has made in warehouse and planeside scanning. It provides customers an additional layer of reliability and transparency in monitoring their shipment through every step of the shipment lifecycle. While the tracking devices will be supplied by customers, Delta Cargo’s call centers will also be equipped with tracking technology to monitor the status of GPS-equipped shipments and closely coordinate with customers.

For more details about this new service and approved GPS devices, check deltacargo.com or call a local cargo sales representative. Customers should contact an approved GPS device vendor for more information about acquiring units.

Delta Air Lines serves more than 160 million customers each year, and was named by Fortune magazine as the most admired airline worldwide in its 2011 World's Most Admired Companies airline industry list. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 339 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. Delta is investing more than $2 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground.

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Delta Cargo Opens Refrigerated Storage Unit at Detroit Airport

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